|
Samsung Warranty
|
|
|
|
|
|
Mobile
Phone
|
1
year(battery : 6 months)
|
Please
contact your original dealer or mobile network service provider in the first
instance
|
|
|
|
Should
you have problems with YOUR MOBILE PHONE you can contact the Samsung Customer
Service Team on 0870 242 0303 who will be happy to help. Please have your
full Samsung model number and serial number, date and place of purchase and a
brief description of the fault/ query ready when contacting our Service Team
|
|
Your Samsung Warranty
|
|
Samsung
products carry a full warranty for the period specified. Some Samsung
products carry different warranty periods due to the nature of the product's
design, manufacture or expected use. The warranty applies from the date of
purchase by the first customer and is transferable only between end-users.
This warranty does not affect your statutory rights as a consumer in any way.
|
|
What is NOT covered by your Warranty
|
|
The
Samsung warranty covers manufacturing defects only. Please note that this
does not include consumable items such as batteries, bulbs, ink cartridges
etc.
The liability of Samsung Electronics (or its appointed maintenance agent) is
limited to the cost of repair and/ or replacement of the product under
warranty.
The warranty is invalidated if the defect is caused (howsoever) by misuse,
neglect, and tampering or incorrect adjustment. It is invalidated if
unauthorised persons carry out any alterations or repairs.
Also, the warranty is invalidated in the following cases.
- For repair to any unit where the serial number has been removed
- Where any ancillary equipment not furnished or recommended by
Samsung causes problems or damage that is attached to or used in
connection with the product.
|
|
|
What do I do if I need service?
|
|
In
the event that you should require service assistance, please contact the
dealer from where the product was initially purchased.
If this is not possible, for example if you have moved home, please contact
the Samsung Customer Service Team on 0870 242 0303. Please have your full
Samsung model number and serial number, date and place of purchase and a
brief description of the fault/ query ready when contacting our Service Team
If the product is outside the warranty period you should contact any Samsung
Authorised Service Centre for a chargeable repair.
If the product is covered by an extended warranty, you should contact the
dealer from whom this extended warranty was purchased (usually the same
dealer from which the product was originally purchased).
Warranty repair of your Samsung product may be possible depending on the
country in which the product was purchased.
If your product is still under the Samsung warranty you should contact our
Customer Service Team. To obtain service under warranty in the UK for
products purchased abroad it is essential that you have kept a dated purchase
receipt together with the official Samsung warranty certificate.
U.k Service Centres
|
Name
|
HAYS TECHNOLOGY
|
|
Address
|
APPLETREE ROAD CHIPPING WARDEN OXON GB
|
|
Post Code
|
OX17 1LL
|
|
Telephone
|
01295 663100
|
|
|
|
|
Name
|
INTEC CELLULAR SERVICES LTD
|
|
Address
|
INTEC HOUSE, MOXON STREET BARNET HERTS GB
|
|
Post Code
|
EV5 5TS
|
|
Telephone
|
0208 216 3838
|
|
|
|